MonTo wi

MONTHLY membership TUITION

Students enrolled in a monthly membership reserve a recurring weekly lesson time. Current membership rates are listed on the Pricing page, and rates are subject to change. Current students will be notified in advance of any changes affecting their monthly tuition.

Tuition is automatically charged on the first day of each month and payment reserves your weekly lesson time for the entire month. Monthly tuition includes four (4) guaranteed lessons. Depending on the calendar, some months may have five scheduled lessons.  There is no additional charge when a fifth lesson occurs.

Monthly tuition is non–refundable. Lessons cannot be rolled over from month to month.  If a student begins lessons in the middle of a month, that month’s membership fee will be prorated and payment will be due before lessons begin. Declined or insufficient-funds transactions that are not resolved by the 5th of the month may be subject to a $25 late fee.

PAYMENT

Monthly membership tuition is automatically charged to the payment method on file on the first day of each month. Students are responsible for maintaining a current payment method. Pre-payment is required for Pay-As-You-Go lessons.

ATTENDANCE & CANCELLATIONS

Consistent attendance is an important part of making progress in voice lessons. Monthly membership tuition is non-refundable, as it reserves a student’s recurring weekly lesson time for the entire month.

If a student needs to cancel a lesson, at least 24 hours’ notice is requested whenever possible. With 24 hours’ notice, a makeup lesson may be scheduled when studio availability permits. Makeup lessons are offered as a courtesy and are not guaranteed. Because each student has a reserved weekly time and the studio maintains a limited schedule, makeup lesson availability cannot be guaranteed. Makeup lessons must be completed within 30 days of the canceled lesson and are subject to studio availability. Makeup lessons cannot be carried over indefinitely or applied as a credit towards future tuition.

Lessons canceled with less than 24 hours’ notice, as well as no-shows, are not eligible for a makeup lesson or tuition credit. Exceptions may be made for illness or emergencies at the instructor’s discretion.

In a month with five scheduled lessons, if one lesson is canceled by either the student or the teacher, that lesson will not be rescheduled, credited, or refunded. The student will still receive the four guaranteed lessons included in the monthly membership. If no lessons are canceled, the student will receive all five lessons at no additional charge. 

For Pay-As-You-Go lessons, cancellations must be made at least 24 hours befor the scheduled lesson to receive a refund.

TEACHER CANCELLATIONS

If I need to cancel a lesson, the lesson will be rescheduled or a credit will be applied when rescheduling is not possible, except in the case of a month which has five scheduled lessons. In this case, the lesson will not be rescheduled or refunded, as the student will still have received the guaranteed four lessons per month.

IllNESS

Please do not attend a lesson if the student is contagious, has a fever, or is experiencing an illness that could spread to others.  

DISCONTINUING LESSONS

Your weekly lesson time is reserved specifically for you.  If you decide to discontinue membership lessons, please provide 30 days’ notice so that I have time to offer the reserved lesson time to another student. Tuition already paid is non–refundable. 

LATE ARRIVALS

If you arrive late, your lesson will still end at the regularly scheduled time so that the next student’s lesson can begin on schedule. 

PUBLIC HOLIDAYS

The studio is closed on major holidays.  If a scheduled lesson falls on a studio holiday during a month with five lessons dates, the holiday lesson will not be rescheduled, and the student will receive the four lessons included in their monthly membership. If a studio holiday would result in fewer than four lessons that month, a makeup lesson will be offered. 

QUESTIONS?

If you ever have questions about scheduling, billing, lessons, or studio policies,  please feel free to contact me by phone or email.